Legal Sector IT Transformation

Challenge: A mid-sized legal sector client faced a disjointed IT organisation with high operating expenses and suboptimal supplier relationships. This hindered their ability to effectively support the firm's needs.

Solution: We partnered with the client's CIO to deliver a comprehensive IT transformation program. This program encompassed:

• IT Team Restructuring: We conducted a thorough review of each IT team, identifying areas for improvement and recommending optimisations. Working collaboratively with the client, we implemented these changes, streamlining operations and enhancing efficiency.

• Cost Optimisation: Our analysis led to a £1.5 million reduction in opex. This involved identifying and eliminating constraints & inefficiencies, as well as negotiating better terms with existing suppliers.

• Strategic Supplier Management: We assessed the client's existing IT vendors. When necessary, we identified and selected more appropriate partners who could offer a better alignment with the client's requirements and deliver greater value.

• Modernised IT Strategy: We collaborated with the CIO to update the overall IT strategy, ensuring it reflected the evolving needs of the legal sector and the firm's future goals.

Outcome: Through this transformation program, the client achieved a more efficient and cost-effective IT organisation. Furthermore, by building stronger relationships with strategically selected suppliers, the client gained access to better technology solutions and more responsive support. This enhanced IT foundation empowers the client to deliver exceptional service and stay competitive in the legal sector.